Puddle Ducks Outdoor Clothing for all the Family
 
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PuddleDucks
Beechwood
Ferney Road
Carrigaline
County Cork
Ireland.
Telephone: 021 437 2917
Email: info@puddleducks.ie
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PuddleDucks donates 1 percent of all sales to The Jack and Jill Foundation
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PuddleDucks - Outdoor Clothing for all the family!
Delivery
 
Orders that are received before 1pm are sent on the same day (excluding weekends and bank holidays).

Orders received after 1pm will be sent on the next working day.
 
Postage and Packing Charges
 
Orders within Ireland (including Northern Ireland):
 
Orders up to the value of €16.99:- €1.50
Orders from €17.00 - €45.99:- €3.00
Orders from €46.00 - €129.99:- €5.00
Orders over €130:- FREE
 
Orders to Great Britain and Europe (including Russia):
 
Orders up to the value of €45.99:- €6.00
Orders from €46.00 - €99.99:- €9.00
Orders from €100-€149.99:- €16.00
Orders over €150:- €30.00
 
Orders to the USA and Canada (by Registered Mail):
 
Orders up to the value of €29.99:- €8.00
Orders from €30.00 - €63.99:- €9.50
Orders from €64.00-€149.99:- €21.00
Orders over €150:- €30.00
 
For orders to anywhere in the rest of the world please email us for a delivery quotation.
 
Availability
 
In the unusual situation that an item is out of stock we will ring to inform you of the expected delivery time to check that this is acceptable.

Payment
 
We accept payment by cheque, postal order, bank draft, credit card or debit card. We will not charge your credit card until your goods are ready for dispatch.
 
Returns
 
We are happy to refund your purchase in full if the item is not acceptable provided that it is returned in perfect condition with all tags still intact and within 21 days of receipt. Unfortunately we are unable to refund the cost of postage except in the case of faulty products. As returned parcels are your responsibility until they arrive safely with us, we recommend that you send them by traceable post.
 
Exchanges
 
Items for exchange should be returned within 21 days in perfect condition with all tags still intact. We will send out the replacement item free of charge, however you are responsible for the cost of returning the original item to us. As items for exchange are your responsibility until they arrive safely with us, so we recommend that you send them by traceable post.
 
Faulty Products
 
Manufacturing faults in our products are extremely rare but they can occur.If you do discover a fault, please contact us as soon as possible so that we can resolve the issue.
 
Contract
 
Please consider your Online Purchase Order accepted by Puddleducks only when you receive a confirmation email from us.
 
 
 
 
 
 
 
 
 
PuddleDucks - Outdoor Clothing for all the family!

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