Frequently Asked Questions


How quickly will my order be sent?
Any orders received before 1pm on a normal working day will be dispatched the same day. If you order after 1pm it will be sent the next working day.

Where can I find help with sizing?
Please check the Guide to Sizes at the left of the home page. If still not sure, please call us on 021 4372917 or email us at info@puddleducks.ie. We are always delighted to help with any queries you may have.

What should I do if I want to change the size of an item I have purchased?
Please return the item to us and we will send out the new required size. We do not charge for postage to send out the new item. Just keep the clothes clean and all labels still attached. Return the clothes to us by traceable parcel post (not registered). Please add a note to let us know the new size that you require.

Do you have a shop?
We don't have a shop - we are exclusively an online business. However, you are welcome to call to us to collect online orders or to check sizing. - please call us first on 021-4372917 and we can arrange a suitable time.

Do you manufacture the clothes you sell?
No we don't manufacture. We rely on specialist waterproof clothing manufacturers to supply the best quality products to you.  

What are your opening hours?
We don't have a shop but you are very welcome to call to our office in Carrigaline by prior appointment, to collect online orders or to check sizing. Please call us on 021 4372917 to arrange a time.  

 

★ Reviews

Let customers speak for us

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Fantastic wellies; light, durable and they look great

We had done the usual one of buying Dunnes wellies etc. and the thing that always struck us was how heavy they were. Not ideal for small feet. These are the best wellies the kids have owned. They are incredibly light, really tough and durable and the fleece lining keeps tiny toes warm during winter. Couldn’t recommend them highly enough. We’d never go back to cheaper than wellies after these.

👍🏻👍🏻

Our five month old wore them on our first holiday abroad. Didn't bother her to wear them and seemed comfortable on. Easy to keep in place with the Velcro strap

Great product!

excellent - great quality, easy to clean, perfect for adventurous little ones!

Fabulous products and super service and it's great to have a business like this in Cork