Frequently Asked Questions


How quickly will my order be sent?
Any orders received before 1pm on a normal working day will be dispatched the same day. If you order after 1pm it will be sent the next working day.

Where can I find help with sizing?
Please check the Guide to Sizes at the left of the home page. If still not sure, please call us on 021 4372917 or email us at info@puddleducks.ie. We are always delighted to help with any queries you may have.

What should I do if I want to change the size of an item I have purchased?
Please return the item to us and we will send out the new required size. We do not charge for postage to send out the new item. Just keep the clothes clean and all labels still attached. Return the clothes to us by traceable parcel post (not registered). Please add a note to let us know the new size that you require.

Do you have a shop?
We don't have a shop - we are exclusively an online business. However, you are welcome to call to us to collect online orders or to check sizing. - please call us first on 021-4372917 and we can arrange a suitable time.

Do you manufacture the clothes you sell?
No we don't manufacture. We rely on specialist waterproof clothing manufacturers to supply the best quality products to you.  

What are your opening hours?
We don't have a shop but you are very welcome to call to our office in Carrigaline by prior appointment, to collect online orders or to check sizing. Please call us on 021 4372917 to arrange a time.  

 

★ Reviews

Let customers speak for us

1267 reviews
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Ear Defenders

Bought these recently for a match. Baby not fazed at all by the noise in the stadium. Would highly recommend.

Wetsuits look great

These wetsuits look great, very well made and nice and warm too for my 4 year old twins. We haven't tried them on the beach yet but they fit perfectly and boys like them.

Excellent

I bought this set of wet gear for my 9 year old son & we both love it.
They're a great fit & true to size.
They are lovely soft & comfortable material & beautiful colour.
100% waterproof.
I would definitely buy it again & most definitely buy from Puddleducks.
Excellent service & next day delivery ⭐⭐⭐⭐⭐

Great Quality

Very nice quality, just like an adults’ wetsuit shrunk down. The size guide worked nicely for us. Both kids’ wetsuits have a bit of extra length but fit properly through the torso which is what we needed. Room to grow for height! Happy with my purchase.

Brilliant wetsuit

I bought a new wetsuit for my grandsons birthday. Suzanne made the transaction so easy. The wetsuit is a very good quality .