Frequently Asked Questions


How quickly will my order be sent?
Any orders received before 1pm on a normal working day will be dispatched the same day. If you order after 1pm it will be sent the next working day.

Where can I find help with sizing?
Please check the Guide to Sizes at the left of the home page. If still not sure, please call us on 021 4372917 or email us at info@puddleducks.ie. We are always delighted to help with any queries you may have.

What should I do if I want to change the size of an item I have purchased?
Please return the item to us and we will send out the new required size. We do not charge for postage to send out the new item. Just keep the clothes clean and all labels still attached. Return the clothes to us by traceable parcel post (not registered). Please add a note to let us know the new size that you require.

Do you have a shop?
We don't have a shop - we are exclusively an online business. However, you are welcome to call to us to collect online orders or to check sizing. - please call us first on 021-4372917 and we can arrange a suitable time.

Do you manufacture the clothes you sell?
No we don't manufacture. We rely on specialist waterproof clothing manufacturers to supply the best quality products to you.  

What are your opening hours?
We don't have a shop but you are very welcome to call to our office in Carrigaline by prior appointment, to collect online orders or to check sizing. Please call us on 021 4372917 to arrange a time.  

 

★ Reviews

Let customers speak for us

937 reviews
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Fantastic quality

Great quality wetsuit suitable for rainy days. Good sizing too.

Great wellies

Brilliant fit and very cost with fleece lining. Loves wearing them.

Great raincoat

Fit 5 year old very well. Lightweight but warm.

Perfect puddle suit

Absolutely loved my order, perfect fit and plenty of jumping in muddy puddles, quality 👌

ABC rain dungarees and jacket

Received as gift from grandparents for his birthday, my 5 year old is delighted with all the ABCs and how easy it is to get on and off by himself. Got advice from Suzanne on sizing and totally agree, we sized up so that it's a little large right now, but will be perfect for this summer and another year or two's wear which is exactly what I wanted. The quality looks very high and fabric thicker than on the high street brands so should stand up to an active outdoorsy 5 year old. Delivery time and customer service excellent, would highly recommend. Agree with the lady who mentioned the little note saying thanks, it's a lovely personal gesture from Puddle Ducks.