Frequently Asked Questions


How quickly will my order be sent?
Any orders received before 1pm on a normal working day will be dispatched the same day. If you order after 1pm it will be sent the next working day.

Where can I find help with sizing?
Please check the Guide to Sizes at the left of the home page. If still not sure, please call us on 021 4372917 or email us at info@puddleducks.ie. We are always delighted to help with any queries you may have.

What should I do if I want to change the size of an item I have purchased?
Please return the item to us and we will send out the new required size. We do not charge for postage to send out the new item. Just keep the clothes clean and all labels still attached. Return the clothes to us by traceable parcel post (not registered). Please add a note to let us know the new size that you require.

Do you have a shop?
We don't have a shop - we are exclusively an online business. However, you are welcome to call to us to collect online orders or to check sizing. - please call us first on 021-4372917 and we can arrange a suitable time.

Do you manufacture the clothes you sell?
No we don't manufacture. We rely on specialist waterproof clothing manufacturers to supply the best quality products to you.  

What are your opening hours?
We don't have a shop but you are very welcome to call to our office in Carrigaline by prior appointment, to collect online orders or to check sizing. Please call us on 021 4372917 to arrange a time.  

 

★ Reviews

Let customers speak for us

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Great product

Brilliant and hard wearing, would highly recommend!!
Honestly much better quality than the special buy ones you see pop up

Lovely fit

We got this swimsuit for our 18 month old to wear in the pool. It's a great fit, enough space for her to grow into it and the fleece is lovely and soft.

Perfect

Norah loved it. Perfect pink color. Grandma and Mum also A1. Many brownie points for me. 🤨

The cutest little wellies

Sensible barefoot friendly perfect toddler boots. Probably not as puddle practical as taller ones without laces but easier for running. Great boot value!

Perfect

We bought this for our 19month old son and it has been perfect for days out at the beach and paddling in the garden! Easy to clean and such a lovely colour!