We understand that the prompt delivery of your order is very important to you. We will dispatch your order as soon as we can. Currently any orders received before 1pm on a working day are dispatched on the same day (and we try to dispatch beyond this cut off time when possible).
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An Post deliveries in Ireland
All of our orders are sent using An Post Express Post. Delivery is currently taking 2 -3 working days after dispatch but may take longer and we do not guarantee delivery times. You will receive An Post delivery notification by phone and or by email. Express Post deliveries need to be signed for and (sorry!) we cannot leave instructions for the package to be left outside the house.
Your shipping confirmation email has the tracking number of your parcel and you can look up the tracking on the An Post website. If you follow our link to An Post you can then put in your tracking number. If your order has not arrived within the expected time frame, please contact us as soon as you can. If you need any further help please let us know.
Please note:
An Post Live Tracking - We send your shipping email as soon your package has been collected by An Post. However, the An Post tracking information will not update until your parcel has been scanned through the Portlaoise Sorting Office, which may take up to 2 days. Until then, the An Post website will show an inaccurate message stating that An Post have not yet received your parcel. We apologise for any confusion this misleading statement may cause.
Delivery Charges
Republic of Ireland
Orders up to the value of €64.99:- €3.95 with An Post Express Traceable Post
Orders over €65.00:- FREE DELIVERY with An Post Express Traceable Post
Europe:-
Austria, Belgium, Denmark, Finland, Germany, Iceland, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland
All orders::- €13.95 (International Express and Insured Post)
Please note:
- We are currently not dispatching orders to any other European countries outside of those listed above or to the UK
- We are currently not delivering to the USA or Canada
