We understand that the prompt delivery of your order is very important to you. We will dispatch your order as soon as we can. Currently any orders received before 1 pm on a working day are dispatched on the same day.
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An Post deliveries in Ireland
All of our orders are sent using An Post Express Post (except for very small orders eg: 1 pair of mittens). Delivery is normally 1-2 working days after dispatch but may take up to 3 working days at busy times. You will receive An Post delivery notifications by phone and or by email. Express Post deliveries need to be signed for and (sorry!) we cannot leave instructions for the package to be left outside the house.
Your shipping confirmation email has the tracking number of your parcel and you can look up the tracking on the An Post website. If you follow our link to An Post you can then put in your tracking number. If your order has not arrived with the expected time frame, please contact us as soon as you can. If you need any further help please let us know.
Delivery Charges
Republic of Ireland
Orders up to the value of €64.99:- €3.95 with An Post Express Post
Orders over €65.00 :- FREE DELIVERY with An Post Express Post
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Austria, Belgium, Denmark, Finland, Germany, Iceland, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland
All orders::- €13.95 (International Express and Insured Post)
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Canada
Orders up to the value of €59.99: Shipping cost €18.50 (Priority International)
Orders over €60.00: Shipping cost €28.00 (Priority International)
Please note: you may be liable to pay customs duties on Canadian shipments
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Please note:
- we are currently not dispatching orders to any other European countries or to the UK.
- we are currently not delivering to the USA
